Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Web Hosting Control Panel you’ll find an exhaustive Help Center section featuring heaps of instructional articles and commonly asked questions. They are compiled by our support team of seasoned techs. Simply type in your question and our intelligent software will offer you the best answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of step–by–step video tutorials that detailedly explain how to remedy a typical issue related to your shared hosting plans account. You will find the tutorial video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk service and a 1–hour ticket response time guarantee. Our capable tech support engineers will be at your disposal 24x7x365 to respond to your enquiries and to settle any issue that you may chance upon. Just submit a ticket from the Help section and we’ll get back to you instantly.