Website Migration
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Q: Why do I have to move my site? What does web site migration entail?
A: The website migration service offered by Our Website Service is totally free of charge and involves transferring all your files, databases and emails from your current provider to your brand new web hosting account with us. We’ll also update all the settings required for your websites to be completely operational on our advanced cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of work experience in the industry, they’re experts in the specificities of our hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom web application with a lot of custom libraries is as elementary as transferring a plain WordPress–based blog.
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Q: How much time will the website migration process take?
A: We strive to accomplish all web site migrations ASAP. Nonetheless, we do not have a set time frame for web site migrations. There are various variables that you need to consider – the very size of your web site and the workload of our web site migration staff, etc. We constantly strive to carry out each migration in less than 48 hours. With less sizeable websites, our team usually manages to finish in under 24 hours.
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Q: Do you require something from me before you start moving my site?
A: Yeah. We’ll need the name of the website that you would like us to migrate. We’ll also need a way to log into your present hosting account so that we can get the files associated with your web site.
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Before we can start the migration of your account, you must already have an account with us. Opening an account with us will require that you to disclose literally the same information you have provided to your present web hosting provider. We’ve also got an extremely strict Privacy Policy, which describes how delicate information is used.
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Q: What about downtime? Will my site be offline?
A: Nope. Your site will continue to be online during the transfer. Once everything is completed on our end, we will tell you so that you can preview it and check for problems. If everything is fine, all you will have to do is change your domain’s DNS resource records.
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Q: Will my current web hosting provider have to do anything?
A: While we move your web content, your hosting provider will not be aware of the transfer at all. We will not contact them in any way.
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Q: Which hosting providers can you transfer content from?
A: Yup. We support all regular Linux–driven hosting platforms. We don’t support Windows–powered hosting platforms, because we do not offer Windows web hosting solutions ourselves.We also don’t support proprietary web site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.